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Public policies
Existing NurseFlex policy pages, brought together in one place.
Privacy policy
How personal information is handled and how to raise a data question.
Open resource — Privacy policy →Platform terms
General terms for using the NurseFlex platform.
Open resource — Platform terms →Cookie policy
Information about cookies and related controls.
Open resource — Cookie policy →Safeguarding policy
Published safeguarding position and reporting guidance.
Open resource — Safeguarding policy →Incident policy
Published information on recording and escalating incidents.
Open resource — Incident policy →Modern slavery statement
Published position on modern slavery and ethical recruitment.
Open resource — Modern slavery statement →For nurses, carers and support workers
Your worker documents
Understand engagement terms, Key Information Documents and assignment information.
Read the guide — Your worker documents →My Contracts
Check documents and agreements issued to your worker account. Sign-in is required to load private records.
Sign in to My Contracts — My Contracts →Signing and copies
What to check before agreeing and how to ask for completed copies.
Read the guide — Signing and copies →For care providers and organisations
Your provider agreement
Check the agreement, pricing schedule, site responsibilities and data terms.
Read the guide — Your provider agreement →Client Contracts
Check documents issued to your organisation. Access depends on your account permissions.
Sign in to Client Contracts — Client Contracts →Training and course purchases
Training purchases and cancellations
What to check before purchase, additional-service cancellation information and official guidance.
Read the guide — Training purchases and cancellations →Contract templates and supporting documents
Worker and provider contracts, course terms, data terms and supporting schedules contain substantive clauses. Complete the particulars and required approval before individual issue. Public templates are not signed agreements.
Temporary Worker Terms of Engagement
27 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Temporary Staffing Terms of Business
28 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Academy Learner Terms and Course Order
14 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Academy Organisation Services Agreement
12 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Personal Data Processing Agreement
13 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Key Information Document for PAYE Agency Workers
4 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Assignment and Booking Confirmation
4 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Provider Pricing and Commercial Schedule
3 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Worker Handbook for Temporary Assignments
13 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Registered Nurse Assignment Role Description
6 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Care Assistant and Support Worker Role Description
6 substantive sections · version 1.0 · editable Word and PDF downloads.
Open template →Need a document or an accessible copy?
Contact hello@nurseflex.co.uk with the document name. For personal records, use your account and share only the information necessary to identify your request.
Resource centre updated 22 October 2026. Linked policies keep their own dates and terms. England, Wales, Scotland and Northern Ireland can have different requirements; use the documents applicable to your actual service and engagement.
Pay and pricing for new offers
New-offer weekday staff totals: nurse £24, HCA £15.13 and Support Worker £15.69 per paid hour, including the holiday component where rolled-up pay is permitted. Basic and holiday are itemised separately; accrued-holiday staff are paid for leave under their terms. Staff totals are before employee deductions.
Existing accepted assignments and signed terms are unchanged. Current staff pay and client pricing guide · Download PDF · Download Word · Download current document bundle