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Legal

Privacy Policy

Last updated: 1 January 2026. Nurseflex Ltd, registered in England & Wales.

1. Who we are

Nurseflex Ltd ("Nurseflex", "we", "us") operates the workforce management platform at nurseflex.co.uk. We are registered with the Information Commissioner's Office (ICO) as a data controller and data processor. Our registered address is 1 Canada Square, Canary Wharf, London E14 5AB.

2. What data we collect

We collect information you provide when registering (name, email, professional registration details), information generated through platform use (shift bookings, timesheet data, GPS clock-in data), and device and usage data for platform improvement and security.

3. How we use your data

We use your data to provide, operate and improve the Nurseflex platform; to verify professional credentials and compliance; to process payments and payroll; to send relevant platform notifications; and where required by law.

4. Legal basis

We process data on the basis of contractual necessity (to provide the service), legitimate interests (platform security and improvement), legal obligation (compliance verification), and consent where required.

5. Data sharing

We do not sell your personal data. We share data only with the organisations you work with through the platform (your employer, booking organisations), and with verified third-party service providers under strict data processing agreements.

6. Your rights

Under UK GDPR you have the right to access, correct, delete, restrict, object to, and port your personal data. To exercise any right, email: privacy@nurseflex.co.uk. You may also lodge a complaint with the ICO at ico.org.uk.

7. Data retention

We retain personal data for the duration of your use of the platform, and for the period required by law thereafter (typically 6 years for financial records). On account closure, personal data is deleted within 30 days except where retention is required by law.

8. Cookies

We use essential cookies to operate the platform and optional analytics cookies to improve it. See our Cookie Policy for full details.

9. Contact

Data protection queries: privacy@nurseflex.co.uk
General: hello@nurseflex.co.uk